Dec 08 2008
Cable Guy Stories: Hooked on Cable
I had one of the most creative/bizzare reasons for a customer canceling his order today..
On the work order, the call seemed pretty routine. Install digital phone for a customer in Vancouver’s downtown eastside. I get to the building, the manager lets me in and then askes me which suite I was going to. I tell him which one was getting phone service and he asks me what name was on the work order. I tell him the woman’s name I had, and he looked at me and said, “That doesn’t sound right at all! But I do know who that is!”
The manager and I went up to the customers suite, and knock on the door. Once the customer answered, the manager informed him that I was there to hook up phone. The customers reply was:
“Oh no. I didn’t want the service right now. Please cancel it! One of the hookers that I had over must have ordered it!”
Dumbfounded, I replied that I’d cancel the order for him and walked out, shaking my head in disbelief. I’ve never had that as a reason to cancel an order before..
Only on the downtown eastside.. 
Is there a checkbox on your forms for that reason?
For some reason, it’s not! I should tell the office that they should add that as an option!