Cam I Am

Well, I just got off the phone with Capital One again..

After getting a person on the line, I was transferred to the fraud department relatively quickly and got a guy on the phone who checked into things for me.  I told him what happened, and he took care of things for me.  I should have a new card number in less than 2 weeks. As for the three charges that were put through, they will be reversed.  Apparently, the fraudster also tried charging $185 in Edmonton at Walmart too.  This is probably one of the few times I’m glad that there wasn’t much room on my credit card.

So, it looks like I’m finally getting what I was looking for last night.  However, I expected better service when I phoned in at 11:30pm.  There should be a 24/7 fraud department.

I think that once this is settled, I will start shopping around for a new credit card.  It may be difficult with the whole “global credit” situation, but Capital One has not been my favourite company to deal with, on the whole.  But that is for another post..

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