Jan 22 2009
Dear Alarmforce
For nearly four years, I’ve had the misfortune of having your alarm system in my home. I have endured countless problems (see below for links), including your wireless sensors not consistantly communicating with the main unit, battery issues, poor customer service, and the lack of action that occurs when an alarm is triggered..
Oh yes, you really do get a voice through the unit. It isn’t that loud, booming voice you hear in the commercial.. It always like some timid person trying to sound important..
My “favourite” part of having your service is discovering that my local police department won’t respond to an alarm unless there are two sensors triggered or if I am present and request that the police be present..
Here’s a scenario that my wife posed to me that illustrates how useless having your system is.
A burglar breaks into my home at night. Let’s say that they trigger the door sensor, but of course the motion sensor isn’t tripped, because it isn’t armed when I’ arm the alarm to “stay.” Anyway, the burglar comes up stairs, holds a gun to us and says, “Don’t say a word”. Alarmforce’s timid creature comes over the system and asks us to “identify ourselves”. We say nothing. Because only one sensor is tripped and there was no verbal response from within the home, the local police are not dispatched and therefore, help is not on the way.
What good is your system? I’d have better luck with having a phone and 911…
In closing, I’ve had my alarm system unplugged for about five months and don’t miss it. When my contract is up, I’m dumping your alarm system and getting a new one.
I’m going with “Large Noisy Dog”.
Past Stories: http://blog.eagleinbc.com/?s=Alarmforce